Give your front desk a second pair of hands.
Sera answers patient calls, manages appointments, verifies insurance, and handles repetitive front-desk work — 24/7.
Call
Appointment rescheduled
Insurance
Eligibility verified
Front desk
No action needed
Your front desk has too much to do.
Calls don't stop because a patient is standing at the desk. Insurance still needs verification. Appointments still need managing. And patients still expect an answer.
Sera handles the repetitive work so your team can focus on the patients who need them.
Sera handles the interruptions.
Meet the AI front desk built for dentistry.
Sera takes repetitive work off your team while staying connected to the workflows your practice already uses.
Answer
Every patient call gets answered.
Sera handles routine inbound calls naturally, even when your team is busy or the office is closed.
Schedule
Turn conversations into appointments.
Help patients book, reschedule, and cancel appointments using the practice's actual scheduling workflow.
Verify
Take insurance eligibility off your team's plate.
Check patient eligibility and coverage without tying up the front desk.
Support
Give your team fewer interruptions.
Sera handles routine patient questions and repetitive communication so staff can concentrate on patients.
Dental-specific
Built for dental conversations
Sera understands dental procedures, insurance terminology, scheduling workflows, and the questions patients ask every day.
Connected
Works with Open Dental
Patients, appointments, and schedules stay connected to your practice management system, so completed work lands where your team already looks.
Stop spending hours checking insurance eligibility.
Let Sera handle routine eligibility verification so your team spends less time on payer portals, repetitive checks, and administrative follow-up.
- 1PatientCalls or is scheduled
- 2SeraCollects the details needed
- 3Eligibility checkSubmitted to the payer
- 4Coverage & benefitsReturned and recorded
- 5PracticeReady before the visit
See the work Sera takes off your team.
Every call, appointment change, and eligibility check is logged in one calm view, so you can see what happened without asking anyone.
1,240
Calls handled
386
Appointments managed
1,107
Eligibility checks
—
Front desk hours saved
Figures shown are illustrative examples, not live customer data. Front-desk hours saved is not yet reported as a metric.
Hi, I'd like to move my cleaning to next week if you have anything in the morning.
Of course. I see your appointment with Dr. Vance on Thursday. I have Tuesday at 9:00 AM or Wednesday at 8:30 AM — which works best?
Wednesday at 8:30 is great.
Booked. I've also re-verified your Delta Dental coverage — you're all set. I'll text a confirmation in a moment.
Appointment rescheduled
Eligibility verified
Confirmation sent
No staff intervention required
| Patient | Action | Eligibility | Duration |
|---|---|---|---|
| Michael Chen | New booking · Prophylaxis | Verified | 3:42 |
| Sarah Jenkins | Reschedule · Crown prep | Pending | 1:15 |
| Robert Hall | Insurance inquiry | Verified | 4:08 |
| Elena Hughes | Reminder · Confirmed | Verified | 0:52 |
Native to Open Dental.
Sera doesn't create another disconnected system for your team to manage. Patients, appointments, schedules, and supported workflows stay connected with Open Dental so work completed by Sera fits into your existing practice workflow.
- Bi-directional patient and appointment sync
- Eligibility results written back to insurance plan
- Provider availability respected in real time
- Full audit log of every read and write
Patients
12,480
Appointments
3,241
Eligibility checks
1,107
Sync latency
118ms
Illustrative values.
Your practice closes. Patient calls don't.
Sera can pick up appropriate patient calls after hours, on weekends, and during the busiest parts of the day — so fewer patients reach a voicemail and fewer opportunities quietly disappear.
Not every call should be handled without a person. Calls that need clinical judgment or a team member can be escalated and handed off according to your practice's rules.
After-hours coverage
Patients get an answer outside office hours instead of a voicemail box.
Fewer missed calls
Overflow calls are answered while your team is with patients at the chair.
Patient convenience
People can sort out scheduling when it suits them, not only 9-to-5.
Clean handoff
Anything outside Sera's scope is escalated to your team with context.
From setup to answering calls in three steps.
- 1
Connect your practice
Configure your practice information, providers, schedules, policies, and supported integrations.
- 2
Configure Sera
Set how Sera answers calls and handles your practice workflows.
- 3
Go live
Route appropriate calls to Sera and monitor activity through your dashboard.
Designed for secure dental workflows.
Patient data is encrypted in transit and at rest, access is scoped per practice, and every call, action, and sync is recorded in an audit log.
Simple, transparent pricing.
Plans, usage credits, and the eligibility estimator are all on the pricing page.
Give your front desk some time back.
See how Sera can handle calls, appointments, insurance eligibility, and repetitive work for your practice.